For Online Business Managers

Run client delivery without rebuilding the week from scattered tools.

Steady gives OBMs a calendar-first workspace for planning client delivery, managing retainers, tracking billable work, coordinating small teams, and keeping invoices tied to the work that actually happened.

Client deliveryRetainer burn-downTeam capacityClient portal
Steady calendar showing scheduled client work, billable time, and revenue

The delivery problem

OBM work is too operational to live in disconnected tools.

Online Business Managers are often responsible for keeping client delivery moving across projects, retainers, meetings, contractors, admin, and approvals. When the calendar, task board, timer, spreadsheet, invoice, and payment link all tell different stories, it becomes hard to know what has been promised, delivered, billed, or quietly absorbed.

  • Client commitments get split across calendars, task boards, retainers, notes, invoices, and manual spreadsheets.
  • Retainer usage is hard to explain when planned work and completed work are tracked in different places.
  • Team or subcontractor capacity can look fine until you manually rebuild the week after the fact.
  • Invoices become harder to trust when delivery, approvals, expenses, and time entries are not connected to the client record.

The Steady workflow

One operating loop for client delivery.

Steady helps OBMs run the client week from the calendar first, then turn delivery into clean records for retainers, reporting, approvals, invoices, and client-facing documents.

01

Plan client delivery

Block work by client, project, retainer, team member, or billing type so the week starts with visible commitments and capacity.

02

Track what happened

Convert planned blocks into time entries, adjust the reality, and keep each record attached to the right client, project, or retainer.

03

Protect retainers

Burn down client retainers as hours or credits from scheduled work and time entries, with remaining usage visible before it becomes awkward.

04

Invoice and share

Send estimates, collect signatures, generate invoices, accept Stripe payments, and give clients low-friction access through secure links or the portal.

Why OBMs choose Steady

A delivery workspace that understands capacity, retainers, and billing.

Steady is built for operators who need more than a timer. It connects client commitments, weekly capacity, approved work, retainer usage, invoices, payments, and client records.

Calendar-first delivery planning

Plan client work before the week begins and see whether your roster is actually deliverable across clients and team members.

Retainers as hours or credits

Create client retainers manually, from the service catalogue, or from paid invoices, then burn them down from real work.

Team capacity visibility

Set weekly hours and rates for team members so capacity, utilization, staff margin, and client delivery stay visible.

Quote and estimate approvals

Send browser-based estimates and quotes, collect signatures, and keep approval connected to client delivery and invoicing.

Client portal and sharing links

Clients can view quotes, sign estimates, pay invoices, download PDFs, and optionally see planned work or invoice time-entry detail.

Invoice-ready records

Turn verified time, expenses, retainers, service catalogue items, and ad hoc lines into invoices without rebuilding the month manually.

Who it is for

Built for operators who run delivery across multiple clients.

Steady fits OBMs and operations leads who are responsible for making client work happen, keeping retainers honest, and turning delivery into clean records.

Online Business Managers

Run client delivery, recurring operations, project support, approvals, and monthly billing from one planning-first workflow.

Client operations leads

Keep delivery, retainers, invoices, and client communication aligned across a busy client roster.

Boutique admin agencies

Coordinate internal team work, client retainers, quote approvals, and invoice-ready records without adding heavy agency software.

Fractional operators

Balance high-value advisory and operations work across several clients while protecting weekly capacity and billing clarity.

“OBM work breaks down when delivery, retainers, approvals, and billing all live in separate systems. Steady keeps the client week connected.”

Sarah, Fractional OBM

Online Business Manager